Pesona Alam Resort & Spa Puncak | Puncak ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

260 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Superior Room

Max:

2 persons

260 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Deluxe Room

Max:

2 persons

260 sq. feet

Bed options:

1 King Size Bed

Mountain view

Shower

Balcony

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Puncak4000 ft

Airports

Halim Perdanakusuma (HLP) 41.0 mi

Soekarno Hatta (CGK) 61.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Variety

“The breakfast at Pesona Alam Resort & Spa was a highlight of my stay. They offered a wide selection from Japanese to Arabic and traditional Indonesian dishes. I particularly enjoyed the 'Nasi Goreng Kampung' which was delicious and hearty, definitely enough for two people. The dining area was spacious and surrounded by beautiful views, which made every meal even more enjoyable.” view full review

Fun for Kids

“My family really appreciated the children's amenities available at the resort. There were plenty of activities for the little ones, such as a playground and opportunities for horse riding and feeding animals. My sister loved riding the horses, creating some lovely memories during our stay.” view full review

Comfortable and Cozy Rooms

“During my visit, I stayed in a deluxe mountain view room that was incredibly cozy and comfortable. The spacious room had a nice balcony where I could soak in the mountain views. The long sofa was perfect for relaxing. It truly felt like a home away from home, allowing me to unwind after each day of exploring.” view full review

Refreshing Swimming Pool

“The swimming pool at the resort was an absolute treat. I enjoyed many relaxing hours there, especially since they have a warm water swimming pool. It was also conveniently located next to my room, which made it easy to take a quick dip whenever I wanted. The tranquil environment around the pool added to the overall leisure experience.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Horseback riding
Cycling
Badminton
Pool tables
Darts
Table tennis
Mini golf
Archery

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia

Map view

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia

City landmarks

Zoo

Taman Safari Indonesia

1.5 mi

Puncak

1.2 mi

Bogor Safari Park

4400 ft

Farm

Agrowisata GUNUNG MAS Kebun Teh Walini

1.5 mi

Masjid Nurul Iman

1.4 mi

Gunung Mas Tea Plantation Entry Point

1.5 mi

Mosque

Masjid Al Barokah

1.7 mi

Puncak road No.KM. 87

Gunung Mas Agrotourism

2.5 mi

Jl. Raya Puncak Cisarua

Cilember Waterfall

2.5 mi

Walking Entry

2.5 mi

Puncak Tea Plantation

2.5 mi

Mosque

Masjid Atta'awun

2.6 mi

Viewing Platform on TV Tower

2.9 mi

Jl. Raya Puncak

Curug Waterfall Cilember

3.0 mi

Whiteblack*

3.0 mi

Jumpono; Cibulao Coffee

3.1 mi

Parks

Riung Park

3.1 mi

Nearby

Puncak

3700 ft

Restaurants

The Lake House

1400 ft

Jl. Taman Safari No 101 Pesona Alam Resort & Spa

Reviews and Ratings

Reviews from guests about their experience.

72%

loved their spa retreat and can’t wait to return.

Spacious resort area

Diverse family activities

Frustrating check-in

Cold adult pool

7.2/10

Very good

Rooms

7.2

Location

8.6

Service

6.2

Dining

6.4

David

United States of America, March 2025

7.8/10

I had a fantastic stay at this hotel, particularly enjoying the spacious resort area filled with diverse activities. The deluxe mountain view room was a highlight, especially after being upgraded to a larger corner room. The amenities for families are plentiful, but be prepared for chilly adult swimming pools. Overall, it was a relaxing getaway, though my check-in experience left much to be desired.

Rooms

8.0

We stayed in a deluxe mountain view room, which was spacious and included a kitchen with great amenities, but check-in was quite frustrating.

Service

6.0

Although the staff was generally attentive and polite, the check-in process was poorly handled, which significantly impacted my experience.

Location

9.0

The hotel is set in beautifully landscaped gardens with easy access to nearby activities like archery and horse riding, making it a great spot for family fun.

Dining

8.0

Breakfast options were diverse, including Western, Indonesian, and Middle Eastern foods, which I appreciated for the variety.

Facilities

8.0

The hotel offers excellent facilities including pools and recreational activities for children, though the adult pool was extremely cold.

Spacious resort area

Frustrating check-in

Henry

United States of America, January 2025

8.0/10

Our stay at the hotel was very enjoyable overall. The atmosphere and amenities were fantastic. The rooms were clean and spacious, and we loved the services provided, especially at the spa. However, the dining experience was a bit marred by some miscommunication regarding meal options. The location provides beautiful views yet includes some noise disturbances at night, which could be better managed.

Rooms

9.0

The rooms were clean and comfortable, with great views and excellent facilities.

Service

8.0

The service was excellent, especially from the staff at the spa and restaurant, though there was a slight issue with communication.

Location

7.0

The hotel is in a picturesque location next to beautiful views, but it can get noisy at night.

Dining

6.0

Dining was a mixed experience; while the food was tasty, there was some confusion about meal arrangements which could be improved.

Facilities

10.0

The facilities were impressive, with a plethora of activities and a fantastic spa that made our visit very special.

Charles

United States of America, December 2024

7.4/10

I had a lovely time during my recent stay. The atmosphere was relaxing, perfect for a weekend getaway, and the location is beautiful. The rooms could use a bit more soundproofing, as I could hear my neighbors quite clearly. While the breakfast options were decent, the service could have been quicker during check-in. Overall, I enjoyed my stay!

Rooms

7.0

The rooms were clean, but I noticed they were thin-walled, leading to some noise from the adjacent room.

Service

6.0

The service was friendly, but I felt the check-in process was slower than expected.

Location

9.0

The hotel is surrounded by beautiful nature, providing a serene environment close to Taman Safari.

Dining

7.0

Breakfast was enjoyable, offering a good variety, although cleanliness could be improved in some areas.

Facilities

8.0

The hotel facilities were good, particularly the family-friendly amenities and pool areas, but access to larger swimming areas was limited.

John

United States of America, November 2024

6.6/10

I had mixed feelings about my stay at the hotel. While the natural surroundings were absolutely stunning and created a fairy-tale atmosphere, the service experience left much to be desired. The staff was friendly, but there were significant lapses in communication and service execution. The rooms offered beautiful views, but they could use some improvements in cleanliness and soundproofing.

Rooms

6.0

The rooms had a wonderful view from the balcony, but unfortunately, cleanliness was a concern, and I could hear the noise from adjacent rooms.

Service

5.0

The service was friendly and helpful, but it was a bit slow, and there were multiple miscommunications that caused frustration.

Location

9.0

The hotel is surrounded by breathtaking natural scenery, offering plenty of trails and spaces for relaxation. However, it was quite dark outside at night, which made navigating a bit challenging.

Dining

6.0

Dining options had some good variety, but the service was not consistently attentive, especially during breakfast.

Facilities

7.0

The facilities were decent, with a nice playground and pool area, but nothing exceptional that stood out.

Bryan

United States of America, September 2024

6.6/10

My stay at Pesona Alam Resort & Spa was overall good, especially since there aren’t many other options close to Taman Safari. While I did enjoy the spacious outdoor areas and the heated pool, the service and food quality could definitely use some improvement. My room had issues with cleanliness and maintenance, which detracted from my experience.

Rooms

6.0

I was disappointed with my room, as I requested a king bed but was given two double beds pushed together, which made my sleep uncomfortable. Additionally, there were ants in the room, and the window blinds were broken. The room had a hairdryer and iron ready, which was nice.

Service

6.0

Service was a mixed bag. Some staff members were friendly, but overall I found the response times slow, especially when requesting items like extra towels or equipment. The check-in process felt unorganized.

Location

9.0

The location is great, right near Taman Safari, with lovely nature trails and open spaces for relaxation. It’s a beautifully laid-out resort with nice areas to immerse yourself in nature.

Dining

5.0

The dining experience left much to be desired. Breakfast was subpar with limited options, and staff seemed overwhelmed. However, the a la carte menu in Banyan Resto was a bit better. Prices were quite high for the quality of food provided.

Facilities

7.0

Facilities like the heated pool and outdoor playground were enjoyable, but the kids' club was small and lacked staff supervision, which was concerning.